CRMS Decisions & Responsibilities
The CRMS (Card Room Manger or Supervisor) is accountable for running games in accordance with the rules and pokers prime directives. In case of a disagreement among players, the dealer's responsibility is to call the CRMS to render a timely decision. The CRMSs decision should be settled before the shuffle begins for the next hand.
It is the responsibility of the CRMS, not dealers, to make all decisions involving a challenge of the rules, or decisions that involve a determination of facts and circumstances prior to applying a rule. The dealer is responsible for describing the facts to the CRMS. If facts remain in dispute, the CRMS may ask any players seated in the game to clarify the situation. The CRMS may opt to review any evidence stored on CCTV.
In the instance of reviewing CCTV evidence a new hand may be dealt depending on the circumstances.
The best interest of the game and fairness are top priorities in decision-making. Unusual circumstances can on occasion dictate that decisions in the interest of fairness take priority over the technical rules. Decisions are too made in the best interest of the game.
The CRMS's decision is final. A player has no claim to an incorrect decision made in good faith and will remain in effect.
The CRMS are permitted to play in games.